About the author
Hi. I am Madalina Marcu, a quality advocate. For the past 11 years I have delivered perceived quality in multiple Automotive OEMs, an expertise that I am truly passionate about and keeps me motivated after all these years. Every project delivered is a learning curve and the special element about Perceived Quality is that is constantly evolving and transforming in order to reach customer satisfaction.
about the blog
The purpose of this blog is to offer an overview into the vast expertise of PQ in generic lines. In a world now dominated by consummators, perceived quality is becoming more and more a differentiator, a key attribute behind the decision to purchase or utilise products and services. Let's walk together into this virtual journey and discover some of the Perceived Quality layers.